Terms and Conditions
Welcome to Sunago Coliving & Coworking House.
These terms and conditions outline the rules and regulations for the use of Sunago Ericeira Lda's Website, located at sunagohouse.com
By accessing this website we assume you accept the current version of these terms and conditions.
o not continue to use sunagohouse.com if you do not agree to take all of the terms and conditions stated on this page.
e may change the information and material on our website without previous notice.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves.
Your contract is made with Sunago Ericeira Lda. with AL number 102573 known as Sunago Coliving & Coworking House for commercial purposes.
Depending on your package option, cancellation policy and check-in date, we can require full payment or a deposit before your arrival. During the check-in guests will be asked to secure a deposit of 100 euros per room, or 50 euros per person in case of the dormitory.
The deposit can be paid in cash or by card. In case of card payment a 2.75% non refundable fee will be added.
If the damage amount is higher than the amount of deposit, the difference must be paid directly at Sunago.
Individuals who have not been checked in or have not paid for the stay are not allowed for overnight.
We point out that Sunago Coliving & Coworking House is not responsible for your travel and expenses to or from here - Estrada Casa Nova -Romeirão, 11 - Ericeira, Portugal.
Our service starts on check-in day, when reservation is confirmed and the guest arrives and finishes on check-out date, when the guest leaves. All reservations can be extended upon availability and following the Portuguese law.
Upon arrival guests will be required to confirm their identity showing us a passport or a valid ID. These documents will be requested for any guest over 13 years old and we may refuse the entry to anyone who can not provide these informations.
For safety or operational reasons we may need to allocate you in an alternative room, therefore, our reservations does not guarantee that you will be able to stay in a specific room, but we will do our best to honor your preferences and take into consideration the type of package booked.
We reserve the right to refuse a booking, as well as cancel any reservation that the requested deposit is not paid.
We reserve the right to increase or decrease prices, however, not being a normal procedure after your booking is made.
It is unlikely that Sunago Ericeira Lda. has to make any changes in your booking, nevertheless, we also reserve the right to do so and will inform you at the earliest convenience.
Sunago Ericeira Lda. reserves the right to ask the guest to leave the property in case of irresponsible behavior and our obligations with the client will be terminated. You hereby authorize us to charge you for any damage caused and not to be obligated to refund you, as well as charge for any items that are broken, missing or requires extra cleaning service.
We do not accept responsibility for any loss or damage caused to personal belongings. We extremely advise all guests to travel with insurance and they should obtain their insurance independently and before travelling to Sunago.
The terms and conditions also apply to car parking use and cars are left at the client's own risk.
Guests are not permitted to smoke inside the house, therefore, smoking is permitted in exterior areas only, such as the garden, barbecue and deck. Drugs are prohibited.
Please contact us in case of any discrepancies in the details or price of your reservation.
All our prices are shown in euro, unless otherwise stated.
Extra activities and costs are available upon request.
Modification and Cancellation Policy
Before contacting us in case of a modification or cancellation, please be aware of our cancellation policy and deposit refunds
More than one month of arrival date - 100% refundable
More than two weeks before arrival and less than a month - 70% refund or option to use this deposit amount as a credit for future stay at Sunago Coliving & Coworking House
Cancel within two weeks before arrival - 50% refund or option to use this deposit amount as a credit for future stay at Sunago Coliving & Coworking House
Less than two weeks - non- refundable
No booking modification before two weeks of arrival will be considered. If stay is shortened less than two weeks of check-in date, the cancelled days will also be charged.
In case of a no-show or cancellation after the arrival date, no refund will be made, therefore, if guest arrives and decides to leave, full payment will be required.
In any circumstances where we can not provide your stay, we reserve the right to cancel your reservation and will return the full amount already paid or change the booking dates, on your convenience and subject to availability.
These circumstances can include interruption of internet connection, gas, failure of electricity, or water, strikes, floods, earthquakes, natural disasters, act of terrorism, war, closure of airports and ports, political unrest, epidemic, not excluding other reasons of majeure force.
This modification and cancellation policy does not include group retreats. Please contact us directly on these cases.
We use lawful means to collect client information. You are entitled to know what data we collect, why and how it is processed. You are free to refuse this request, with the understanding that we may not be able to provide you our services, without these information.
Share of personal data
Sunago Coliving & Coworking house may share your information with business partners, on the purpose of providing you a service.
At any time, you can request your personal information to be deleted and we will erase it from our system, as well as when your personal information becomes no longer relevant to provide you our service. Feel free to reach out to us regarding how we handle your personal information.
We may use your Personal Information to contact you with newsletters, marketing or promotional materials. If these communications are no longer of your interest, you can “unsubscribe” from our content.
We reserve the right to use your personal information if considered mandatory to respond to legal process, investigation, rights protection, violation of our policies or required by any applicable law or regulation in Portugal.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Sunago Ericeira Lda. use third-party services as payment processing, email marketing, analytics tracking, advertising, however, we do not give them permission to disclose or use your data for any purpose besides performing the specific tasks on our behalf.
Unless mandatory to complete your booking with us, we do not supply your personal information with third parties.
We do not rent or sell data information to other companies or third parties.
Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data").
This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
Unless otherwise stated, Sunago Ericeira Lda and/or its licencors own the intellectual property rights for all material on sunagohouse.com. All intellectual property rights are reserved.
You must not:
Republish material from Sunago Coliving & Coworking House
Sell, rent or sub-license material from Sunago Coliving & Coworking House
Reproduce, duplicate or copy material from Sunago Coliving & Coworking House
Redistribute content from Sunago Coliving & Coworking House